This Privacy Policy outlines how we handle the information you provide to us, whether you’re browsing our site, signing up for our services, or interacting with our team. We are committed to maintaining transparency about how we collect, use, and share data and ensuring that your personal information is handled in accordance with industry standards and applicable regulations. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect a variety of information to help us operate effectively and provide you with the best possible experience. This includes personal information such as your name, email address, job title, company name, and any other details you choose to submit through contact forms, sign-up processes, or direct communication with our team. We also gather technical data such as IP addresses, browser types, device information, and behavioral data about how you navigate our website. This information is collected through cookies, server logs, and third-party analytics tools, and it helps us improve usability, monitor site performance, and ensure the security of our platform.
2. How We Use Your Data
We use your information to provide, personalize, and improve our services. This includes communicating with you about new features or product updates, offering customer support, and responding to your inquiries.
We also analyze usage data to better understand user behavior and refine our offerings. Additionally, if you opt into marketing communications, we may use your email address to send occasional newsletters or event invitations. However, we will never sell your personal information to third parties. All usage of your data is governed by principles of necessity, minimalism, and transparency.
3. Sharing Your Information
We share your personal information with the Planetary Accounting Network (PAN), the New Zealand-based charitable trust whose Planetary Accounting methodologies underpin our platform. Planetary Insights and PAN work together as collaboration partners to deliver Planetary Accounting services to our clients. Depending on the nature of the engagement, your information may be handled by either organisation: PAN typically leads research and pilot projects, while Planetary Insights leads standard implementation and software delivery.
PAN is bound by contractual confidentiality, security, and data protection obligations equivalent to our own. PAN may only use your information for the purposes of delivering the services you have engaged us for, and does not use your information for independent marketing.
We may also share your information with trusted service providers who help us operate our business, including hosting, analytics, customer relationship management, payment processing, and email service providers. These providers act on our instructions and are contractually required to protect your information.
We will not sell your personal information, and we will not share it with any other third party except where required by law or with your consent.
You have the right to:
- Access the personal information we hold about you and request a copy
- Request correction of inaccurate or incomplete information
- Request deletion of your information where it is no longer needed
- Object to or restrict our processing of your information
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us at info@planetaryinsights.tech - we will respond within the timeframes required by applicable law.
Security and Data Retention
We take the security of your information seriously and implement a variety of technical and organizational safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure access controls, and regular audits of our systems and procedures. While no system is entirely immune to risk, we are committed to continually improving our security practices.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, regulatory, tax, and accounting requirements.
Third-Party Tools and External Links
Our website may include links to other websites and services that are not operated or controlled by Prospect. This Privacy Policy applies only to our site and services, and we are not responsible for the content, privacy policies, or practices of any third parties. We recommend reviewing the privacy policies of those sites before providing them with your personal information. Additionally, we use third-party tools (such as analytics providers) that may collect data independently of us, subject to their own terms.
We may use third-party tools to:
- Monitor user engagement and improve user experience
- Deliver email campaigns and manage subscriptions
- Analyze site performance and troubleshoot technical issues
Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes to our practices, legal obligations, or service offerings. When we do, we will update the effective date at the top of this page and, where appropriate, provide you with notice by email or through our platform. We encourage you to review this page periodically to stay informed about how we are protecting your data and respecting your privacy preferences.
